Frequently Asked Question about MYDE Manufacturer
All Frequently Asked Questions
Do you accept sample orders? How many days is the delivery time, and what shipping method is used?
Yes, we welcome sample orders to test and check the quality. Mixed samples are also acceptable.
Samples take 7-10 days, and mass production takes 4-6 weeks. We usually ship via DHL, UPS, FedEx, or TNT. It usually takes 5-7 days to arrive. Air and sea freight are also options.
How to make an order for LED luminaires?
First, let us know your requirements or application.
Second, we quote according to your requirement or our suggestion.
Third, the customer confirms the sample and pays the deposit to get the official order.
Fourth, we arrange the production.
How do you guarantee your products, and how do you ensure the quality?
We offer a 3-year warranty on our products. Our factory will inspect each lamp 4 times. Also, we have a professional quality control team to check and control all orders from raw materials to finished products. All products will be tested with a high pot and lighting aging test.
Do you support OEM and ODM, and can you print my logo on the LED light products?
Of course, we can customize packaging and products according to your requirements. Logo, please inform us officially before our production and confirm the design according to our sample before arranging to enter the mass production stage.
What are your payment and trading conditions?
Usually, we accept T/T, irrevocable sight L/C. A 30% deposit is paid for regular orders, and goods are delivered before full payment.
Accepted delivery terms: FOB, CFR, CIF, EXW.
Official payment currencies: USD, EUR, RMB.
Why should you buy from us and not from other suppliers?
We have been exporting to more than 60 countries for 7 years; we have our own SMT, testing, and labeling machines.
Our sales staff also speaks fluent English.
More than 10 years of professional foreign trade service
Most of our salespeople are cheerful and kind